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Customer Matching

Customer Matching

Loqate’s customer matching service helps you create high quality master customer records. This includes consolidating or removing duplicates to help performance efficiency, enhance business intelligence and improve database integrity.

 

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Unify customer records

Link customer data from multiple systems to provide a single customer view

Improve productivity

De-duplicate and reduce repeated manual work to update and maintain data accuracy for marketing and compliance applications.

Better customer relationships

Improve customer relationships and business process management with accurate, valid and up-to-date customer records.

Build the perfect customer record with Customer Matching

Superb matching algorithm
Superb matching algorithm

Matches any identifier combination such as name, date of birth, commercial or residential addresses, on any number of files or data complexity degree.

Reliable customer records
Reliable customer records

Provides consistent and reliable customer records for Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Know Your Customer (KYC) applications.

Flexible service and delivery options
Flexible service and delivery options

Choice of real-time on-demand service or and as a managed service, delivered in any preferred file format.

"The Loqate address validation system has been instrumental in improving our ecommerce conversion rates, reducing cart abandonment rates and significantly reducing incorrect address entry by our customers."
Mohamad HannawayManager (Web & Customer Relations)
A&H Frameshop Pty Ltd
"Loqate is a trusted partner to IBM, we do a lot of business together on behalf of our joint clients. Loqate delivers trusted technology, good support and I would recommend them."
Dan SchallenkampOffering Manager, IBM Corporation
IBM
"At BT we live by our values - simple, personal and brilliant - Loqate embodies all three. It's a perfect partnership."
Dave WigginsProduct & Service Manager
BT
"Integrating our WooCommerce ecommerce platform with Loqate’s address validation service has significantly reduced the number of failed order deliveries, with a substantial saving in shipping costs each month and a better customer experience overall."
Luke HopkinsCo-founder and CTO
The Protein Bread Co.
"We know that address validation has helped improve the customer journey, which has had a positive impact on conversion"
Laura MuirheadBrand Manager
Nescafe Dolce Gusto at Nestle
"Loqate’s address validation service was easy to integrate into our customers’ ecommerce website checkouts. It provides our customers’ with a slim-line checkout which improves conversion rates and grows revenue."
Andrew MaverCo Founder & Director
NOW Solutions
"Using Loqate has helped us to reduce failed deliveries and improve the customer journey significantly."
Mike WarwickHead of Online Marketing
Joseph Joseph

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