Using Loqate to collect verified addresses during data entry caused a significant decrease in failed deliveries. Our Single Line Type Ahead Search capability enabled customers to quickly undertake an address search within the checkout, reducing the amount of data they need to enter before finding their address and ensuring that the returned data is valid and deliverable by the courier.
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Set your business up for success with a solution that transcends seasons. Loqate’s data verification helps you improve efficiencies, increase revenue and build lasting customer relationships.
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The cost of dirty data
From failed deliveries to wasted marketing and onboarding efforts, dirty data is bad for your bottom line.
£10.2mil
lost by businesses annually due to poor data quality
£156,762
spent every year by UK retailers due to data-related failed deliveries cost
54%
of consumers have stopped buying from a company due to data concerns
The gift that keeps on giving
Our solution captures, verifies and enriches data to help companies achieve substantial savings throughout the year.
Global food platform saves millions with Loqate
600,000
incorrect addresses collected per week
£24m
per year saved with Address Capture
Solution
Footwear brand saves customer workers' time
7.5hrs
hours of customer service time saved per week
£30,000
saved per year
Solution
This brand created a direct line to their customers with the help of Loqate’s Email and Phone Validation solutions. By capturing higher-quality email and phone data at the point of order, they minimised the troubleshooting steps for customer service and helped them contact and get to a resolution with the customer that much quicker. This improved efficiency in handling queries resulted in annual savings of over £30k.
eCommerce platform reduces email bounces
25%
reduction in email bounce rates
£1m
per year saved in incremental revenue
Solution
The brand chose Loqate’s email validation capability to save their email lists and marketing efforts. They began with email data hygiene, identifying and removing fake or invalid email addresses and checking their list for accuracy to maintain a good sender reputation. Then real-time verification was implemented to prevent bot sign-ups and ensure only valid emails entered their systems going forward.
Mobile network reduces customer drop-off with reverse geocoding
25%
more addresses correctly verified
300%
ROI after implementing Loqate
Solution
The company saw an improved user experience with a 25% uplift in members entering correct addresses since choosing Loqate’s type-ahead search and reverse geocoding functionalities. In addition to more natural search functionality, they saw a further 2% reduction in online customer drop-off when using reverse geocoding to accurately identify a location nearest to a latitude and longitude coordinate, increasing location data reliability.
Optimise your data quality with these products
Address verification
The most reliable way to onboard your customers and enhance the quality of your existing data.
Data maintenance
Guard against fraud, stay connected with customers, increase revenue and reduce costs.
Store Finder
The easiest way for your customers to quickly find your physical locations anywhere across the globe.