Failed Deliveries
Better data, better deliveries
Ensure your packages arrive when and where they're supposed to.
Impact of failed deliveries
Failing to deliver your goods to the correct location and person has operational impacts and financial costs, such as:
Rescheduling and replacement costs
When a delivery doesn’t reach its intended recipient, you may need to pay to reschedule or replace the product.
Chargeback fees
Failed deliveries can result in additional chargeback fees, leaving your profitability in peril.
Loss of customer loyalty
A delivery that doesn’t turn up can result in a customer turning you down the next time they want to make a purchase.
Wasted human resource
Faulty fulfilment means more person hours to fix the problem, from customer service through to logistics.
Boost delivery rates, every time
Reducing failed deliveries can lead to more satisfied customers, increased profitability and a stronger market position.
Ensure addresses are valid
Reduce re-delivery and replacement costs by validating that an address is correct at the checkout process.
Verify an address
Minimise chargeback costs by verifying addresses before shipping, either as part of your checkout or after it has entered your database.
Build customer loyalty
Ensure delivery by enhancing addresses with additional information, such as premise and sub-premise level data apartment numbers.
Contact your customers
Reduce support queries by communicating delivery details to valid customer email addresses and phone numbers.
Deliver to the right place every time with these Loqate products
Reducing failed deliveries can lead to more satisfied customers, increased profitability and a stronger market position.
Capture
Ensure a seamless customer experience with accurate location data.
Verify
Improve operations with high-quality address data.
Email Validation
Improve email delivery rates and drive effective communications.
Phone Verification
Avoid additional spending and strengthen account security.
"Loqate is a trusted partner to IBM, we do a lot of business together on behalf of our joint clients. Loqate delivers trusted technology, good support and I would recommend them."
Read more"Since using Loqate in our Shopify Plus checkout, we’ve reduced our failed deliveries to less 0.04%"
Read more"Loqate gives our customers the confidence that our products will arrive on time and to the right location."
Read more"Loqate's type-ahead addressing technology is highly intuitive and predictive which makes it ideal for customers on the move using mobile phones"
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