Onboarding
How Loqate helps customer onboarding
Validate data at point of entry to reduce friction and help build meaningful customer relationships.
Loqate data validation solutions help streamline the onboarding process, so you can provide the best possible customer experience.
Onboarding challenges can include
An excess number of fields for customers to fill in, taking more time and effort.
Manually entering addresses, emails and phone numbers can create mistakes.
If the process is just too much trouble, customers will leave a site and go elsewhere.
Filling out lengthy online forms, plus spinning wheels and page crashes can make customers irritated.
Customer onboarding made easy
Our single line type-ahead search capability lets customers find their address in just three keystrokes, returning accurate results even when details are missing or misspelled. Our verification tool then standardises and validates the address, phone number or email, ensuring only clean and accurate data is collected. It’s ideal for onboarding customers in sectors such as:
- Retail
- Utilities
- Banks
Better customer onboarding with Loqate
Reduce friction
User-friendly solution that speeds up the onboarding process.
Minimise errors
Eliminate unnecessary data entry and reduce the need for manual intervention.
Maximise contact rates
Help build meaningful and ongoing customer relationships.
Improve conversion rates
Through each step of the basket funnel, whether on mobile or desktop.
"Working with Loqate has helped Rank Group reduce marketing expenditure by £500,000 per year."
Read more"Loqate is a trusted partner to IBM, we do a lot of business together on behalf of our joint clients. Loqate delivers trusted technology, good support and I would recommend them."
Read more"It's crucial to populate web forms with accurate delivery address details to ensure we meet customer expectations and deliver on our promise of 100% happiness guaranteed."
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Optimise your onboarding with these Loqate products
Pinpoint and capture an exact address in less than three keystrokes, no matter the location, language or device.
Verify and enrich the quality and accuracy of your address data with real-time parsing software.
Checks phone number length, country and carrier to improve retention.
Other use cases
Enrich, cleanse and maintain data for greater accuracy and detail, helping you to improve efficiencies and build lasting customer relationships.
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See how we harness the world’s best location data to ensure deliveries reach customers on time, every time, making failed deliveries a thing of the past.
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Go instantly international with our solutions for capturing and verifying addresses from 250 countries and territories.
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