Type-ahead vs post validation
Informatica’s limited type-ahead coverage means the majority of users are reliant on limited address lookup or post validation technology. Users are required to type the entire address, which leads to poor UX. Not only this, but the address is then validated after submission, which leads to an increase in users abandoning the form.
Without type-ahead address verification, confusion can occur as a user may not know the exact spelling of the address they want to enter. Not only is this frustrating for the person filling in the form, but can also lead to inaccurate data being entered.
Our platform enables customers to find any address in as little as three keystrokes and as quickly as 150 milliseconds. By using our unique 'fuzzy matching' tool, users can capture the most accurate address & geolocation information, even when the data entered isn’t perfect. Less keystrokes leads to faster results, which means user experience is improved and checkout abandonment rates are reduced.