Phone Validation

Validate at the point of onboarding

Avoid additional spending and strengthen account security by contacting valid customer phone numbers.

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Reach your customers, anywhere

Go beyond simply checking the length of a phone number, by identifying the country location and carrier, ensuring you can contact your customers no matter where they are located.

Coverage for 241 countries & territories
Portability and roaming information
HLR checks & carrier connectivity

Enhance security

Incorporate real-time verification to prevent the introduction of errors, increase the level of security, and improve the customer experience whilst reducing friction.

Phone number validity
Easy to deploy API
Real-time and batch validation

Try it for yourself

Enter a phone number in the box, select the country in which it's registered, and click "Validate" to see our software in action.

Save on wasted fees

Validated phone numbers mean first-time success when calls are made and SMS messages are sent, avoiding additional spend.

Improve customer communication

With the right phone number, you can keep customers informed throughout their lifecycle, improving retention and driving repeat orders.

Remove guesswork

Maintain the quality of your customer phone number database and confidently contact customers protecting your brand reputation.

Frequently asked questions

How does Phone Validation work, are the numbers checked against a database?

The Phone Validation service uses a three-step process to confirm whether phone numbers are valid or not, using Loqate's own custom libraries alongside the Home Location Register (HLR) database. See the Phone Validation details page for more information about the various steps involved in this process.

Can Phone Validation check all types of phone number?

Yes, you can use Phone Validation to validate mobile, landline and VoIP numbers, for both business and personal uses.

Does Phone Validation work internationally?

Yes, you can use Phone Validation to check phone numbers for 237 countries and territories globally.

What types of information are returned in the Phone Validation results?

Phone Validation requests return a range of information - please see the 'Response fields' section of the Phone Validation API documentation for full details.

Can Phone Validation be integrated into an application?

Yes, you can integrate Phone Validation in a variety of ways, so you can make use of it anywhere you need: on websites, in your apps, EPOS, CRM and business systems. You can find out more about how to integrate Loqate services on the Ways to Integrate page.