Privacy Policy

Our Privacy Policy

When you request additional information or register on’s Web site, the Company will ask you to provide basic contact information. When you purchase Loqate’s applications or services (the “Services”), the Company will ask you to provide billing information. Loqate uses common Internet technologies, such as cookies and Web beacons, to keep track of interactions with the Company’s Web sites and emails. When you register for or attend corporate events, the Company will ask you to provide basic contact information, billing information, and information on your participation in the events on Loqate’s Web sites.

Loqate uses information collected to provide you with the services you request. Loqate may use information collected to provide you with additional information about the Company’s Services, partners, promotions, and events. Loqate may use information collected to improve the Company’s Web sites and Services. Loqate does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes. Loqate may share information collected with other companies that work on Loqate’s behalf.

Customers of Loqate may electronically submit data or information to the Company’s services (“Customer Data”). Loqate will not review, share, distribute, or reference any such Customer Data except as provided in the license agreements that Loqate has with you or as may be required by law. Loqate may access Customer Data only for the purposes of providing the services, preventing or addressing service or technical problems, in connection with customer support matters or as may be required by law.

Every marketing email from Loqate contains instructions on how to opt out of receiving further marketing emails from the Company.

If you would like to change your information or if you have questions regarding Loqate’s Privacy Policy or information practices please contact Loqate either by email to or by mail:

Loqate (Privacy)
805 Veterans Blvd. Ste #305
Redwood City, CA, 94063
United States

Loqate Safe Harbor Policy

Loqate received approval from the US Department of Commerce that this policy is effective April 25, 2013


Loqate, Inc. (the “Company”) is a leading address verification software provider that offers software and services that enable companies to capture, verify, and geocode addresses anywhere in the world. Protecting consumer privacy is important to the Company. The Company adheres to the Safe Harbor Agreement concerning the transfer of personal data from the European Union (“EU”) to the United States of America. Accordingly, we follow the Safe Harbor Principles published by the U.S. Department of Commerce (the “Principles”) with respect to all such data. If there is any conflict between the policies in this privacy policy and the Principles, the Principles shall govern. This privacy policy outlines our general policy and practices for implementing the Principles, including the types of information we gather, how we use it and the notice and choice affected individuals have regarding our use of and their ability to correct that information. This privacy policy applies to all personal information received by the Company whether in electronic, paper or verbal format.


“Personal Information” or “Information” means information that (1) is transferred from the EU to the United States; (2) is recorded in any form; (3) is about, or pertains to a specific individual; and (4) can be linked to that individual.



In the process of creating and maintaining Loqate’s software products, Loqate sources address and geocode data from many sources around the world. That data is processed by Loqate using various methods including encryption to enable Loqate’s products to function and to guard the confidentiality of the data and to protect Loqate’s intellectual property. That data and the accompanying software products are then licensed to other organizations for their use or for their customers use. The reference data processed by Loqate is transferred to the other party. Loqate has no control over the collection of the source data. The original source data is not transferred to the other party.

In the vast majority of cases, the data that is transferred to Loqate from other organizations contains only information about addresses and locations. Nothing in the information could uniquely identify an individual. In these cases, privacy considerations do not apply. However, some address data supplied to Loqate may have an individual’s name as part of the address. In these rare instances, privacy regulations will be followed. Any reference data is only used to correct, verify, and measure the quality of the data sent to Loqate products by a user or another software application.

If an individual whose personal data is included in the reference data would like their address removed, Company shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Information.


The Company will offer individuals the opportunity to remove addresses in which personal information.

Onward Transfers

Once an individual’s personal information is removed from the reference data, all subsequent updates should not contain that information. Company shall ensure that any third party for which Personal Information may be disclosed subscribes to the Principles or are subject to law providing the same level of privacy protection as is required by the Principles and agree in writing to provide an adequate level of privacy protection.

Data Security

Company shall take reasonable steps to protect the Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Company has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Information from loss, misuse, unauthorized access or disclosure, alteration or destruction. Company cannot guarantee the security of Information on or transmitted via the Internet.

Data Integrity

Company shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Company shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.


Company shall allow an individual access to their Personal Information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.


Company uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles. If a complaint or dispute cannot be resolved through our internal process, we agree to cooperate and comply with the European Union Data Protection Authorities (EU DPAs).


This privacy policy may be amended from time to time consistent with the requirements of the Safe Harbor. We will post any revised policy on this website.

Information Subject to Other Policies

The Company is committed to following the Principles for all Personal Information within the scope of the Safe Harbor Agreement. However, certain information is subject to policies of the Company that may differ in some respects from the general policies set forth in this privacy policy.